Terms of Service
Last Updated: June 2026
Overview
Welcome to JHA Ceylon. Throughout the site, the terms "we", "us" and "our" refer to JHA Ceylon. We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services").
JHA Ceylon is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - Our Products
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or gemstone appearances may differ from how they appear on your screen due to the type of device you use to access the store and your device settings/configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - Orders
When you place an order, you are making an offer to purchase. JHA Ceylon reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until JHA Ceylon confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as JHA Ceylon may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
- The credit card information you provide is true, correct, and complete.
- You are duly authorized to use such credit card for the purchase.
- Charges incurred by you will be honored by your credit card company.
- You will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - Intellectual Property
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, alongside the design, selection, and arrangement thereof, are owned by JHA Ceylon, its affiliates, or licensors and are protected by international patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent.
SECTION 7 - Optional Tools
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control or input over. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
SECTION 8 - Third-Party Links
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
SECTION 9 - Relationship with Shopify
JHA Ceylon is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with JHA Ceylon. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and JHA Ceylon. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your transactions.
SECTION 10 - Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the ecosystem for you. Review our main Privacy Policy page for more details on how we and our partners handle your personal data.
SECTION 11 - Feedback and Submissions
If you submit reviews, ideas, suggestions, or feedback (collectively, "Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, distribute, and display such content in any medium for any purpose, including commercial use.
You agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services. You may not use a false email address or pretend to be someone other than yourself.
SECTION 12 - Errors, Inaccuracies, and Omissions
Occasionally there may be information on our store that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To infringe upon or violate our intellectual property rights or the rights of others.
- To harass, abuse, insult, harm, defame, slander, disparage, or intimidate anyone.
- To upload or transmit viruses, malicious code, or use automated scrapers, spiders, or AI tools to extract data without authorization.
- To bypass or circumvent the security features of the Service or any related website.
SECTION 14 - Autonomous Agents
14.1 This section applies if you deploy an automated software agent ("Agent") to interact with our store.
14.2 No Agent may access or interact with our Services unless it clearly identifies itself within the HTTPS request headers and operates transparently without concealing its automated nature.
14.3 Agents must state their operational identity clearly within the User-Agent string using the structure: Agent/[agent name].
14.4 Agents are strictly prohibited from mimicking human patterns to circumvent security check validations, completing or bypassing CAPTCHAs, or violating robot exclusion headers.
SECTION 15 - Termination
We may terminate this agreement or suspend your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
SECTION 16 - Disclaimer of Warranties
Except as expressly stated by us, the services and all products delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
SECTION 17 - Limitation of Liability
To the fullest extent provided by law, in no case shall JHA Ceylon, our directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including lost profits, lost revenue, or loss of data—arising from your use of the service or any products procured through it.
SECTION 18 - Indemnification
You agree to indemnify, defend, and hold harmless JHA Ceylon, Shopify, and our partners and affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 19 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.
SECTION 20 - Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement and understanding between you and JHA Ceylon governing your use of our store.
SECTION 21 - Assignment
You may not delegate, transfer, or assign this Agreement or any of your rights under these Terms without our prior written consent. We may assign or delegate our obligations without constraint or notice to you.
SECTION 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where JHA Ceylon is headquartered.
SECTION 23 - Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
SECTION 25 - Contact Information
Questions about the Terms of Service should be directed to us via our official contact channels below:
Email: jhaceylon@gmail.com
Address: 20057 Mattingly Terrace, Gaithersburg, MD 20879
Phone: +1 (301) 250-0534