Privacy Policy

Last Updated: June 11, 2026

At JHA Ceylon, we value your trust and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this policy carefully. By using and accessing any of our Services, you acknowledge that you have read and understand how your information is handled under these terms.

1. Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. It does not include data that has been completely anonymized or de-identified.

Depending on how you interact with our store, we may collect and process the following categories of personal information:

  • Contact Details: Your name, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, or financial account numbers, payment card data, payment confirmations, and other necessary transaction payment details.
  • Account Information: Your username, password, security questions, preferences, and internal settings.
  • Transaction Information: The items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, along with your past purchase history.
  • Communications: Any information you include when interacting with us, such as customer support inquiries or emails.
  • Device Information: Data about your device, browser, network connection, IP address, and other unique diagnostic digital identifiers.
  • Usage Information: Information regarding your behavioral interaction with our platform, including how and when you navigate our online store.

2. Our Sources of Information

We gather personal information through the following touchpoints:

  • Directly from You: When you register an account, make a purchase, or submit a support message.
  • Automatically via the Site: Through device cookies and similar tracking technologies when you browse our ecosystem.
  • From Service Providers & Partners: Third parties who process information securely on our behalf (like payment processors or shipping fulfillment partners).

3. How We Use Your Personal Information

We process your data to fulfill our business promises and improve your luxury shopping experience:

  • Providing and Customizing Services: To process payments, fulfill orders, manage your account, arrange insured shipping, facilitate returns, and tailor product recommendations to your taste.
  • Marketing and Advertising: To send promotional updates via email, text, or postal mail, and display online ads based on items you've viewed or added to your cart.
  • Security and Fraud Prevention: To authenticate your account, secure checkout pathways, and investigate or block potentially fraudulent, illegal, or malicious activities. You are highly encouraged to keep your account credentials strictly confidential.
  • Customer Support: To answer your inquiries quickly and maintain a healthy business relationship with you.
  • Legal Compliance: To satisfy applicable laws, protect our corporate rights, or respond to valid legal requests from law enforcement agencies.

4. How We Disclose Personal Information

We may share your data with selected third parties for legitimate operational reasons under this policy:

  • With Shopify and backend vendors handling IT, payment processing, data analytics, storage, and logistics.
  • With marketing partners to facilitate targeted online advertisements. Depending on where you live, you have the right to opt-out of targeted data sharing.
  • When you directly authorize us to disclose it (e.g., configuring social media login widgets).
  • In connection with a corporate business transaction like a merger, or to defend our legal rights.

5. Relationship with Shopify

Our online store is hosted by Shopify. They process your personal data to run and protect our business infrastructure. Shopify may also utilize insights across various merchant databases to run enhanced operational features. To read more about their personal data management practices, please review the official Shopify Consumer Privacy Policy.

6. Third-Party Links & Public Forums

Our store pages may point to third-party online platforms. We do not control or guarantee the privacy security of independent external sites. Any content you share publicly on community venues or third-party social networks is viewable without restrictions by alternative web users.

7. Children's Data

Our storefront services are strictly not intended for children. We do not knowingly collect personal information from individuals below the age of majority. If you believe your minor child has provided us with personal data, parents/legal guardians may contact us below to request immediate deletion.

8. Data Security and Retention

Please note that no digital security system is entirely impenetrable. We cannot guarantee "perfect security," and data sent through open transit networks may remain exposed. We highly recommend utilizing secure communication lines for confidential details. We retain data only as long as necessary to handle active user accounts, provide retail services, fulfill legal duties, or iron out processing disputes.

9. Your Rights and Choices

Depending on your global residence, you may exercise specific personal data protections (subject to local legal limitations):

  • Right to Access / Know: Request a summary copy of the exact personal files we hold.
  • Right to Delete: Ask us to clear your personal history from our active directories.
  • Right to Correct: Modify incorrect or outdated profile values.
  • Right of Portability: Request automated data transfer files for alternative platforms.
  • Opt-Out of Targeted Ads: Turn off ad profiling. We automatically honor Global Privacy Control (GPC) opt-out preference signals detected from your browser window.

You can adjust transactional communication settings at any time by selecting the "Unsubscribe" hyperlink included in our promotional emails.

10. Complaints & International Transfers

If you have questions or operational grievances regarding our data usage, please reach out via our contact channels below. If we transmit your personal details outside the UK or European Economic Area (EEA), we execute safety frameworks backed by the European Commission's Standard Contractual Clauses.

11. Changes to This Privacy Policy

We update this policy occasionally to match rolling legal benchmarks or structural system tweaks. Revised policies take immediate effect upon site publication.

12. Contact Us

To exercise your privacy rights or file a direct policy inquiry, please connect with our compliance team:

Email: jhaceylon@gmail.com
Phone: +1 (301) 250-0534
Mailing Address: 19333 Frenchton Place, Montgomery Village, MD 20886, United States